In this interview, Vani reminds us to get back to the basics of business and branding-- starting with customer service. We also learn:
- How to capture every customer who walks through the door by adapting to trends.
- How to build relationships with customers and anticipate their needs.
- How to empower customers through education.
After the show, join us on our LinkedIn Group to offer your thoughts or pose questions to other industry experts. What brands do you think have benefited from the recession?







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