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Whether you're the market leader or a local startup, The Brand Show offers ideas and insights to help you grow your retail brand. Through expert articles and thought-leader interviews, we look at the brands, trends and shopper marketing strategies that shape our retail world.

Entries Tagged: Ethnography

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Robin Beers helps ensure Wells Fargo research insights result in deep customer engagement.
Jul 5, 2011
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podcast : Shopper Insight

Return on Insight: Wells Fargo

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3 min 28 sec

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Human DNA is complex and diverse. So, how can retailers crack the DNA of their shoppers? Robin Beers, Ph.D and VP of customer insights for Internet services at Wells Fargo, has a pretty good idea. Tune in to learn how user-centered design and ethnography can result in deeper insights, cross-channel solutions and innovative products for your brand.

Want to learn more from Robin? Download the three-minute insight, the full interview or read… read more.

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Quirk's is the Worldwide Market Research Portal for those who conduct, coordinate, use or purchase market research or marketing research services.
Dec 22, 2010
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blog : ethnographic research

Using recruiting to build stronger connections on ethnographic research projects

This article appeared in the December 20, 2010, edition of Quirk’s e-newsletter.

For the most part, people who design and conduct qualitative market research see recruiting as something that happens apart from the fieldwork instead of as part of the research process. It’s my belief that research begins during recruitment, not after you are in the field.

Every so often, we have a client with such a short time frame or such a specific participant need that recruiters are necessary. We try to convince clients to give us the time to use our own staff to recruit on the ground or at the very least, through phone conversations. Even… read more.

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Ken Anderson, Senior Researcher at Intel and Co-founder of EPIC.
Sep 10, 2009
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podcast  ethnography  research  conference  epic 

podcast : Research

The rise of ethnographic insight in enterprise

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17 min 42 sec

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Ethnography in business continues to gain momentum as a valued strategic tool. Our guest noticed this trend and created a conference specifically for Ethnographers in the corporate world. Ken Anderson, Senior Researcher at Intel and Co-founder of EPIC, speaks with us about the creation of the conference and a little about his own experiences at Intel.… read more.

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EPIC 2009 attendees will gather for a rich program of talks, demos, conversation and debate discussing recent developments and future advances around ethnographic praxis.
Aug 27, 2009
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podcast  innovation  ethnography  anthropology  insight  epic 

podcast : Consumer insights

The past, present and future of ethnography in business

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24 min 22 sec

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Over the past several years, anthropologists have transitioned from the halls of academia to the markets of business. This week we explore anthropology’s new role and prepare for the Ethnographic Praxis in Industry Conference (EPIC), Aug. 31 through Sept. 2 in Chicago.

Martha Cotton, co-chair of EPIC 2009 and associate partner at Gravitytank, joins The Brand Show to share her thoughts on:

read more.

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Nov 21, 2007
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podcast  ethnography  walmart  new jersey nets  don stull 

podcast : Ethnographic branding

Ethnography for your brand

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56 min 02 sec

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On the day before Thanksgiving, the Brand Show looks into the latest buzzword in marketing, ethnography. Ethnography is the study of culture and people. Ethnographers are studying people in their daily lives and gaining better insight than focus groups and in-depth interviews. Previously ethnographers were primarily used in the academia sector. Now, advertising agencies and companies are hiring them to learn more about their brand. Today, we will look into the growing use of ethnographers in marketing.

This week’s Brand Rant discusses how Wal-Mart’s latest price claim of saving the American family $2,500 might actually be false. Consumers… read more.