About The Brand Show

Whether you're the market leader or a local startup, The Brand Show offers ideas and insights to help you grow your retail brand. Through expert articles and thought-leader interviews, we look at the brands, trends and shopper marketing strategies that shape our retail world.

Entries Tagged: Podcast

post image
Golfsmith leverages their sales team to create experiences that will inspire all shoppers to play better and love life more.
Jan 26, 2012
0 Comments

podcast : Instore Experience

Sell Through Purpose: Golfsmith

javascript:void(0)
3 min 50 sec

Download 3min MP3 | Download Full MP3 |Transcript

Allowing brands to tell their story inside your store environment without compromising the retail experience can be a challenge. Learn how top retailer, Golfsmith, retains its own retail brand integrity while allowing other dominant brands to experience success. Matt Corey, CMO of Golfsmith, shares the secret of great sales – starting with a core purpose that is greater than your brand.

Golfsmith uses its sales staff and store environment to inspire their customers to love life more. What other retailers inspire… read more.

post image
Brookstone, a 300 + chain store, opens an additional 120 pop-up holiday stores each year; highlighting product innovation and customer experience.
Dec 8, 2011
0 Comments

podcast : In-Store Experience

Return on Experience: Retail’s New ROI

javascript:void(0)
2 min 41 sec

Download 3min MP3 | Download Full MP3 |Transcript

At a time when engagement is more important than ever in retail, shoppers can still count on Brookstone to deliver entertainment, relevancy and purposeful fun in store. Brookstone VP, CIO, Bill Wood shares the Brookstone secrets for product innovation and merchandising magic. Tune in and learn how Brookstone blends it all into a successful retail strategy.

What experiential retailer do you return to most often? Share your thoughts below or on our LinkedIn… read more.

post image
Tune in to learn how creating a sense of meaning and calling for your team members can give your brand a joie de vivre of its own.
Nov 10, 2011
0 Comments

podcast : Customer Engagement

Joie de Vivre and Maslow’s Mojo

javascript:void(0)
3 min 13 sec

Download 3min MP3 | Download Full MP3 |Transcript
javascript:void(0) read more.
post image
Volkswagen learned early that linking social messages to real world events gains traction.
Nov 3, 2011
0 Comments
Tags Tag Image
podcast  strategy 

podcast : Customer Engagement

VW: Breaking the Rules of Social Messaging

javascript:void(0)
3 min 15 sec

Download 3min MP3 | Download Full MP3 |Transcript

Timing is everything when you’re connecting with customers through social messaging. To get it right, you need to learn to leverage anticipation, break rules and encourage fun – in other words, doing it the Volkswagen way.

Tune in as Justin Osborne, general manager, marketing strategy and media with VW, shares his tips and tricks for connecting with shoppers socially – driving the buzz that drives sales.


What’s your VW story? Share your thoughts below or on our LinkedIn… read more.

post image
DSW’s deep qualitative and quantitative research consistently delivers new ways to connect with its shoppers emotionally.
Oct 13, 2011
0 Comments
Tags Tag Image
podcast  mobile  retail  dsw 

podcast : Multi-channel Strategies

DSW: More than Just Shoes

javascript:void(0)
3 min 50 sec

Download 3min MP3 | Download Full MP3 |Transcript

Kelly Cook, VP of customer strategy engagement with DSW, shares how to leverage a multi-channel strategy to gather insights and transform them into emotional connections with shoppers. Learn how this value destination leader uses data from its customer’s digital lifestyle to create relationships that engage through excitement and drive loyalty – powering 88% of their purchases.

Here’s a glimpse of why DSW is a category leader:
This is a little gift from DSW to all your fans out there. Tell them to go to DSW’s Facebook page and post “I love The Brand Show and I… read more.

post image
Knowledge Universe stays competitive through observation, action and engagement on a global, national and local level.
Oct 4, 2011
0 Comments

podcast :

How Does Positioning Build Lifelong Loyalty?

javascript:void(0)
3 min 01 sec

Download 3min MP3 | Download Full MP3 |Transcript

Nothing drives intent to purchase and brand loyalty like strong emotions. Anne Saunders, CMO, Knowledge Universe knows this well. As the largest private early childhood education provider in the US, Knowledge Universe understands the vast emotional journey a parent embarks upon when considering his or her child’s first introduction to education.

Listen now and learn how Knowledge Universe delivers reassurance and builds brand loyalty by living out its positioning of lifelong learning, creating a culture and generation that is Primed… read more.

post image
Distinctive brands, fewer drawbacks and extraordinary experiences are three elements that keep SUPERVALU on the lists of brands to watch.
Sep 22, 2011
0 Comments

podcast : Consumer Insight

Make Your Insight Actionable

javascript:void(0)
3 min 33 sec

Download 3min MP3 | Download Full MP3 |Transcript

One thing taught by ancient proverbs and modern day business schools alike is that insight, if applied properly, brings value. Julie Dexter Berg, executive vice president and CMO at SUPERVALU, reinforces this message as she shares how carefully crafted customer-insight programs can validate your brand’s positioning.

Listen now and learn how SUPERVALU yields high results as a hyper-local retailer in a hyper-competitive environment.

What are some shopper insights that have impacted the positioning of your brand? Share your thoughts below or on our LinkedIn… read more.

post image
Taco Bell turns customers
into researchers for product innovation and brand strategies through social media engagement.
Sep 15, 2011
0 Comments

podcast : Customer Insight

Taco Bell’s Secret Sauce: Daily Customer Insight

javascript:void(0)
3 min 14 sec

Download 3min MP3 | Download Full MP3 |Transcript

Passing competition usually starts with a high-value insight, but more often than not that comes with a hefty price tag and a long lead time. Linda Ashbrook, senior manager consumer insights at Taco Bell, shares how The Bell leverages cost effective social media outlets, like Facebook, to gain relevant consumer insights on a daily basis. Whether it’s feedback on product innovation or testing the limits of the brand, Taco Bell goes straight to their customer for fast and honest reactions that help steer the course for category dominance.

read more.

Page 1 of 19 pages  1 2 3 >  Last ›