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Volkswagen learned early that linking social messages to real world events gains traction.
Apr 5, 2012
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podcast : Customer Engagement

VW: Breaking the Rules of Social Messaging

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3 min 15 sec

Download 3min MP3 | Download Full MP3 |Full Transcript

Timing is everything when you’re connecting with customers through social messaging. To get it right, you need to learn to leverage anticipation, break rules and encourage fun – in other words, doing it the Volkswagen way.

Tune in as , general manager, marketing strategy and media with VW, shares his tips and tricks for connecting with shoppers socially – driving the buzz that drives sales.


What’s your VW story? Share your thoughts below or on our LinkedIn Group.

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