Whether you're the market leader or a local startup, The Brand Show offers ideas and insights to help you grow your retail brand. Through expert articles and thought-leader interviews, we look at the brands, trends and shopper marketing strategies that shape our retail world.
Allowing brands to tell their story inside your store environment without compromising the retail experience can be a challenge. Learn how top retailer, Golfsmith, retains its own retail brand integrity while allowing other dominant brands to experience success. Matt Corey, CMO of Golfsmith, shares the secret of great sales – starting with a core purpose that is greater than your brand.
Golfsmith uses its sales staff and store environment to inspire their customers to love life more. What other retailers inspire… read more.
Day three at NRF’s 2012 BIG Show kicked off with a new term that will soon be common jargon among the retail industry: Boundaryless Retail.
Mindy Grossman, Chief Executive Officer, HSN, Inc. introduced the concept of boundaryless retail. It implies that through innovation and collaboration, companies can leverage the power of technology to create an engaging experience for customers. It goes beyond omnichannel strategy and marketing; it’s about creating stories that cross channels and media.
One retail… read more.
Day two of the NRF’s 2012 BIG Show, was just that, BIG. Attendance rose in 24 hours from 22,000 to 24,000 retailers – all rushing to snag a seat in the North Hall for the opening address by Matthew Shay, President and CEO of the National Retail Federation. Shay’s opening remarks on the role 2012 will play in the history of retail formalized the reported undertones of Day One (immediacy, impact, identity, investment and… read more.
The Brand Show joined 22,000 retailers from around the world in New York City today for the kick-off of the National Retail Federation’s 101st Annual Convention and EXPO, better known as The BIG Show.
This year’s theme is “Retail’s New Rules: Engage and Evolve.” Retail heavy weights and rising stars are sharing priceless secrets and strategies for delivering better value and meaning to the shopper.
Immediacy is the underlying theme of day one. For the past three years, the concept of shopper control and shopper demand dominated the… read more.
Kelly Cook, VP of customer strategy engagement with DSW, shares how to leverage a multi-channel strategy to gather insights and transform them into emotional connections with shoppers. Learn how this value destination leader uses data from its customer’s digital lifestyle to create relationships that engage through excitement and drive loyalty – powering 88% of their purchases.
Here’s a glimpse of why DSW is a category leader:
This is a little gift from DSW to all your fans out there. Tell them to go to DSW’s Facebook page and post “I love The Brand Show and I…
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Meet the New Online Retail (Same as the Old Online Retail).
With the advent of thousands of digital solutions and mobile apps, content still trumps channels in digital retail. While younger or more aggressive online retailers look for silver bullets in QR codes, Facebook commerce (fCommerce) and the alleged power of a “like,” more seasoned retailers are skeptical.
“The best way to predict the success of an email marketing campaign in 2001 was the subject line,” said Ryan Urban from Bounce Exchange. “And in 2011, the best way to predict the success of an email marketing campaign is…the subject line.”
In the same vein,… read more.
Rob Forbes, founder of Design Within Reach, has enjoyed the peaks and valleys of retail design and marketing. His secret for success is what we hear all the time from great business people, musicians and leaders: break the rules.

Design Within Reach broke many of the rules of retail marketing and design. Their catalogs gave an entire page to a single item. Discounts were few and far between, but effective when implemented. And ecommerce was allowed to openly compete with… read more.
One of the key trends in retail is the emergence of the “smart box.” Yes, the “big box” will continue to be a retail reality. And the “small box” will cater to more boutique-ish shopper needs. But the real reality of retail is the revolution that smartphones and tablets will create in retail.

Retail technology maven, Jim Crawford, provided insights on the latest and greatest in retail-specific technologies, many of which are very cool. But Crawford prefaced his talk with one piece of advice:… read more.